Technical Account Manager

3w3 weeks ago

Creative Clicks

Remote · Full-time · C$70,000 – C$90,000

About this role

Creative Clicks is a high-growth performance marketing company building and scaling data-driven digital products across 65+ countries. We combine the speed of a startup with the scale of an international organization, and we're looking for a Technical Account Manager who already speaks the language of performance marketing — CPI, ROAS, postbacks, and attribution are part of your daily life.

In this role, you'll manage and grow a portfolio of advertiser accounts while owning the setup, optimization, and reporting infrastructure that keeps campaigns performing. You might troubleshoot a tracking discrepancy in the morning, present campaign insights to a client in the afternoon, and build an automated reporting workflow before the end of the day.

You'll act as the technical point of contact for clients, translating complex tracking or platform issues into clear, actionable solutions. You'll collaborate cross-functionally with Growth, Product, and Tech teams to implement campaign changes and improvements, and reconcile billing on a weekly, semi-weekly, and monthly basis.

This role sits at the intersection of client relationships and technical execution, offering the chance to work with a fast-moving, results-obsessed team. If you're confident with data and can pull, interpret, and present campaign analytics without needing someone to translate it for you, this is your opportunity to make an impact at scale.

Requirements

2+ years of experience in account management, campaign management, or a similar role within performance marketing or affiliate marketing — this is non-negotiable
Strong working knowledge of CPI campaign mechanics, mobile attribution, and tracking platforms (e.g. AppsFlyer, Adjust, Kochava, or similar)
Hands-on experience with automation tools or reporting pipelines (e.g. Google Looker Studio, custom dashboards, or workflow automation)
Confident with data: you can pull, interpret, and present campaign analytics without needing someone to translate it for you
Proficient in Excel/Google Sheets — pivot tables, formulas, and data manipulation are second nature
Strong attention to detail with the ability to manage multiple accounts and deadlines concurrently
Clear communicator — you can explain a technical issue to a non-technical client and a strategic insight to a founder

Responsibilities

Manage and grow a portfolio of advertiser accounts with a focus on CPI and mobile performance campaigns
Own end-to-end campaign setup: uploading offers into our in-house tracking platform, configuring postbacks, and validating tracking accuracy with clients and internal teams
Build and maintain automated reporting workflows that surface the right data to the right people without manual effort every week
Analyze campaign performance data to identify trends, flag issues early, and proactively recommend optimizations
Execute Insertion Orders and work with the legal and sales team to ensure documentation is accurate and complete
Establish competitive payouts aligned to traffic volume and campaign performance benchmarks
Act as the technical point of contact for clients, translating complex tracking or platform issues into clear, actionable solutions
Reconcile billing on a weekly, semi-weekly, and monthly basis, and coordinate with finance on outstanding accounts

Benefits

Hybrid work model based in Toronto
Full-time position with the speed of a startup and the scale of an international organization
Opportunity to work across 65+ countries on data-driven digital products
Collaborate with fast-moving, results-obsessed teams in Growth, Product, and Tech